Patient and practitioner stress can limit our efforts to achieve optimal care management. This topic belongs squarely within the pharmacists' scope of practice urgently calling for an expanded approach to care. We will explore the current research, demonstrate, and practice resiliency-building tools including a cross-section of mind-body interactions and internal narratives (story telling). Course completion requires teaching resiliency skills and awards a certificate in resiliency training.

Orientation to clinical services including written and oral consultation techniques with health care professionals and consumers; experience in literature retrieval, analysis, and dissemination of drug information.