Connected Leadership Development Program

Validated tools such as “The Leadership Impact Index” have shown a significant correlation between the behaviors of leadership and the likelihood of burnout and satisfaction among healthcare workers. The studies found that the behavior of an individual’s direct supervisor was the single largest driver of professional satisfaction, more so than the organization’s culture, high-level organizational strategy, salaries, benefits, the efficiency of the practice environment, or the impact of the electronic health record.

In one study using multivariate analysis adjusting for age, sex, duration of employment, and specialty, each 1-point increase in composite leadership score was associated with a 3.3% decrease in the likelihood of burnout and a 9.0% increase in the likelihood of satisfaction of those supervised. Furthermore, burnout, professional fulfillment, and self-care practices of physician leaders have been associated with their independently assessed leadership effectiveness. In a longitudinal study, these relationships persist 2 years later.

Meanwhile, clinical leaders do not routinely receive standardized leadership training or assessment and feedback and often feel left to learn these "people leadership" competencies on the fly by trial and error. A deliberate approach to support leaders in their own well-being and to hone their "people leadership" skills is an important piece of an organizational approach to improving the well-being of our clinicians and staff overall.

Inspired by these data and the article Wellness Centered Leadership: Equipping Health Care Leaders to Cultivate Physician Well-Being and Professional Fulfillment by Tait Shanafelt, et. al., we are launching a pilot program called Connected Leadership: Developing Yourself to Support a Culture of Well-being.