Section outline

  • MODULE 3 | Discover (Part 2):

    This week participants will continue to explore the problem space by interviewing stakeholders. Participants will learn how to prepare for the interview, formulate their interview approach, and practice interviewing techniques. Teams will collaboratively develop a strategy for interviewing stakeholders in their clinical setting and further build upon the design research plan started in the previous module, and then complete the interviews.

    Location: MH-1401

    • Objectives:

      Upon completion of this module, you should be able to:

      1. Develop a plan for conducting stakeholder interviews
      2. Conduct a semi-structured interview applying techniques to establish rapport and a level of comfort with the interviewee


    • Module 3.1: Basics of Interviewing Stakeholders (4:45)
      Not available unless: You belong to Registered Students Only

    • Assignment: 

      1. Complete Readings
      2. Design Thinking Primer | Evaluate an Interview: Watch the video (10 min). Document your assessment of the interview focusing on techniques used, noting correct and incorrect applications.
      3. Develop Plan for Interviewing | As a team, decide upon a strategy for conducting interviews and then complete the design research template outlining your approach. Make sure to include a good mix of patients and clinical staff to interview. Bring the design research template to class/work in progress session.
      4. Create an Interview Guide. Use the Open-Ended vs Closed-Ended Questions tool to guide your question development. Bring completed Interview Guide to class/work in progress session.
      5. Conduct interviews with stakeholders in the clinical setting. Bring interview notes to class/work in progress session.
      Not available unless: You belong to Registered Students Only

    • Required Reading:

      1. Kolko, J. (2018, October 15). Provocation, not prediction: Sample size doesn't matter. Retrieved from http://www.themoderniststudio.com/2018/10/15/provocation-not-prediction-sample-size-doesnt-matter/


      Not available unless: You belong to Registered Students Only
    • Design Thinking Primer: Evaluate an Interview Assignment
      Not available unless: You belong to Registered Students Only
    • Tools/Templates Folder
      Not available unless: You belong to Registered Students Only