Module 2: Teamwork and Collaborative Leadership

This module will focus on the importance of team functioning and collaborative leadership in the healthcare setting. A healthcare team, large or small, consists of members who each have their own set of approaches, preferences, and experiences. Research indicates that the rewards of interprofessional teamwork include improved health outcomes and higher satisfaction with care, as well as lower rates of provider burnout and stress (1).

Concepts introduced in the Teamwork module are closely related to many of the themes and issues we covered in the Person-Centered Decision Making and Communication modules. In this module, you will be guided through Florence's story. We will use Florence's story to demonstrate how and when to apply key steps and tools that support effective and positive teamwork during person-centered decision making (PCDM). As you are introduced to the skills, you will be able to check your understanding through knowledge checks and personal reflections. Discussion questions, writing activities, a quiz, and audio files of role plays of teamwork tools featured within Florence's story will provide you with opportunities to apply what you have learned. We invite you to discover the connections between elements presented in other modules in this course.

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