Section outline

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  • Overview

    • These modules are meant to supplement didactic and clinical interprofessional education and are designed to focus on person-centered decision making and team communication. Many of the examples and scenarios provided focus on home birth.  We strongly believe this is an important topic as it is a source of controversy in the US, despite credible evidence supporting both positions.  Home birth scenarios provide an excellent opportunity to highlight person-centered decision making and collaborative practice with practitioners who may have differing opinions, but are respectful of each other’s practice and striving to provide the best care for their patients. Again, the purpose of the modules is to highlight communication with patients and between providers through patient-centered decision making.  

    • Acknowledgments Page

    • Creative Commons License

      Interprofessional Collaboration Online Course is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License 

    • Course icons designed by: Shmidt Sergey, Mister Pixel, Dennis Timmermann, Jason Tropp via the noun project

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  • Module 1: Person-Centered Decision Making

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    Person-Centered Decision Making

    • In this introductory module, learners will explore the concept of person-centered decision making (PCDM) as it applies to perinatal care. You will become familiar with the key steps that support person-centered decision making in practice. Through engagement with the unit material and activities, learners will also become familiar with accessibility of perinatal care providers in the US, birth place options, and factors that influence birth site selection. This core content will allow each learner to approach the remaining modules within a common framework.

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    • objective Objectives

    • By the end of this module, participants will be able to:

      • Define person-centered decision making (PCDM) and describe a model for incorporating it into practice.
      • Discuss the context for perinatal care in the United States (US).
      • Identify the options for people birthing in the US, including types of providers, their scope of practice and birth site options.
      • Discuss factors that influence birth site selection, including patient preferences and risk assessment.

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    • Lecture Lesson

    • Person-Centered Decision Making Lesson

      This lesson is comprised of readings, personal reflection activities and a video. It will take approximately 1.5 hours to complete. 

    • PDF: Module 1 Shared Decision Making File

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    • Exercises Assessment

    • Module 1: Assessing Your Understanding Quiz

      Now that you have completed the units in Module 1: Person-Centered Decision Making, complete the following questions to assess your understanding of the application of tools, techniques, and strategies.

  • Module 2: Teamwork and Collaborative Leadership

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    Teamwork and Collaborative Leadership

    • This module will focus on the importance of team functioning and collaborative leadership in the healthcare setting. A healthcare team, large or small, consists of members who each have their own set of approaches, preferences, and experiences. Research indicates that the rewards of interprofessional teamwork include improved health outcomes and higher satisfaction with care, as well as lower rates of provider burnout and stress (1).

      Concepts introduced in the Teamwork module are closely related to many of the themes and issues we covered in the Person-Centered Decision Making and Communication modules. In this module, you will be guided through Florence's story. We will use Florence's story to demonstrate how and when to apply key steps and tools that support effective and positive teamwork during person-centered decision making (PCDM). As you are introduced to the skills, you will be able to check your understanding through knowledge checks and personal reflections. Discussion questions, writing activities, a quiz, and audio files of role plays of teamwork tools featured within Florence's story will provide you with opportunities to apply what you have learned. We invite you to discover the connections between elements presented in other modules in this course.

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    • objective Objectives

      By the end of this module, participants will be able to:

      • Identify and discuss strategies to enhance team functioning and interprofessional collaboration.
      • Discuss key principles for optimal team functioning.
      • Interpret the steps in a role clarification process and discuss professional roles of the maternity team.
      • Reflect on personal, situational, and professional contributions to team processes.
      • Apply tools that support effective team functioning, team characteristics, and team processes.

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    • Lecture Lesson

    • Teamwork and Collaborative Leadership Lesson

      This lesson is comprised of readings, personal reflection activities and a video. It will take approximately 1.5 hours to complete.

    • PDF: SDM Module 2 Teamwork File

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    • Exercises Assessment

    • Module 2: Assessing Your Understanding Quiz

      Now that you have completed the units in Module 2, complete the following questions to assess your understanding of the application of tools, techniques, and strategies.

  • Module 3: Communication

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    Communication

    • "What an exceptional experience that was, a privileged, professional but also personal [experience]… I had the best care, the absolute best care… What I saw was how well the home birth midwives… the ambulance, the hospital, and the after-care… they all worked so professionally amongst each other to give me and my baby the best care."

      - Mother, after transfer from planned home birth, Cheyney et al., 2014a (1)

      This module on communication has been developed using the guidelines established in the Interprofessional Educational Collaborative’s Core Competencies for Interprofessional Collaborative Practice 2016 Update (2) and Canadian Interprofessional Health Collaborative (CIHC)'s Interprofessional Competency Framework (3). Effective communication is impacted by the context, the complexity of the situation, people's behavior, and their competency with expressing themselves and understanding what others are communicating. In this module you will be introduced to key communication strategies and procedures that enhance safety, collaborative functioning, and respectful communication with families and health care providers.

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    • objective Objectives

    • By the end of this module, participants will be able to:

      • Demonstrate collaborative, respectful, and responsive communication with other health professionals.
      • Apply health care communication protocols and techniques appropriately to clinical scenarios.
      • Demonstrate the principles of providing and receiving high quality peer feedback.
      • Identify methods to discuss differences in belief systems and negotiate a difficult conversation.
      • Identify when communication is at risk of breaking down and manage the impact on people.

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    • Lecture Lesson

    • Communication Lesson

      This module is based on two case stories: Mee's Story, about a family that declines some aspects of care for cultural reasons while in the hospital, and Geeta's Story, about a person's experience of transferring from a home birth to a hospital. Using the Best Practice Guidelines, these cases will describe the experiences for parents and health care providers during pivotal events that affect safety, quality of care, and decision making. These stories will examine the nature and impact of interprofessional communication during tense clinical encounters.

      As you work through the case stories, videos, personal activities, quizzes and reflections, you will develop an understanding of the processes and skills that can be applied when a time-sensitive, safety related, and high-emotion clinical encounter arises. You will learn how to apply communication skills for person-centered decision making with an interprofessional team and family. You will demonstrate how to elicit people's values, beliefs and preferences to support their decision making process. In these online activities you will acquire practical knowledge that will be built upon in person to develop your communication skills.

      You will be given evidence-based information and resources that describe standard procedures for transferring clinical care to another provider and location. You will be prompted to evaluate your own personal dialogue style and learn what it means to be transparent about provider opinion and bias. This module will help you to build your expertise in interprofessional communication and appreciate the impact of dialogue on the provision of care and experiences for all.

      This lesson is comprised of readings, personal reflection activities and a video. It will take approximately 1 hour to complete.

    • Module 3: Communication PDF File

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    • Exercises Assessment

    • Module 3: Assessing your Understanding Quiz

      Now that you have completed the units in Module 3, complete the following questions to assess your understanding of the application of tools, techniques, and strategies.

  • Module 4: Conflict Transformation

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    Conflict Transformation

    • This module is divided into three parts, focusing on three key aspects of conflict that learners must become familiar with: the role of self in conflict; how and when conflict occurs; and strategies to transform conflict in an interprofessional team.

      In this module, you will learn how to apply elements of the person-centered decision making process to transform conflict, including how to revise the plan, and how and when to make or defer a decision. The tools and content in this module are applied to Geeta’s Story, which illustrates the experience of transferring from a home birth to a hospital, and the conflicts that may arise. Interactions between patients and healthcare providers during pivotal events can lead to positive or adverse impacts on safety, quality of care, or effective teamwork.

      You will review evidence-based information and resources on best practices that lead to conflict transformation in the healthcare setting. You will also evaluate your own conflict management style and to learn the styles of others. Conflict in the workplace can be complex and difficult.  The skills taught in this module can provide a foundation for recognizing, mitigating, and transforming conflict into an opportunity for high-quality, person-centered care.

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    • objective Objectives

    •  By the end of this module, participants will be able to:

      • Describe the impact of conflict on the health of individuals, teams, and systems of maternity care.
      • Discuss factors that may influence person-centered decision making and contribute to interprofessional conflict.
      • Demonstrate effective use of conflict transformation strategies.
      • Identify and discuss different conflict management styles.

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    • Lecture Lesson

    • Conflict Transformation Lesson

      This lesson is comprised of readings, personal reflection activities and a video. It will take approximately 1 hour to complete.

    • Module 4: Conflict Transformation PDF File

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    • Exercises Assessment

    • Reflection: Matching Conflict Management Styles Assignment

      Now that you understand what causes conflict, you will consider your own conflict management strategies. Complete the following steps:

      1. Identify your own conflict style.
      2. Write a paragraph of a minimum 250 words and a maximum 350 words addressing the following: Justify how a team full of identical management styles might successfully address or escalate conflict. Give examples or speak hypothetically.
      3. Write a paragraph of a minimum 250 words and a maximum 350 words addressing the following: Explain your own conflict management style. Discuss how your management style serves to address and manage conflict when you are in conflict with their management style. Give examples or speak hypothetically. You may want to acknowledge how your style might escalate conflict when in dialogue with theirs.

    • Module 4: Assessing Your Understanding Quiz

      Now that you have completed the units in Module 4, complete the following questions to assess your understanding of the application of tools, techniques, and strategies.