Hampson - Decreasing OR Turnover Time

Hampson - Decreasing OR Turnover Time

by Lindsay Hampson -
Number of replies: 2

Sorry I'm a bit late - just got back in the country. Attached prior two submissions in case of desire to reference but new portion of protocol is below:

1. Identify a patient or community group that contributes to or is involved in the principal behavior you are attempting to improve with your intervention.

The main community group that will need to undergo behavioral change is the intraoperative staff that are responsible for OR turnover time. This includes the surgeon team, the anesthesia team, the nursing team, and the housekeeping staff.

2. Using any of the individual explanatory theories in “Theory at a Glance”, develop an explanatory model for the target behavior (above) that you will be attempting to influence with your intervention. 

This intervention will be most effective at an interpersonal level, in understanding the context and environment through which these different groups of individuals interact to make a process happen (and to improve and change this process). Therefore I think theory that may be most applicable is the Social Cognitive Theory, which emphasizes how personal and environmental behaviors as well as human behavior influence each other. Three components that are highlighted as the main factors affecting the likelihood that a person will change their behavior are:

(1) Self-efficacy: this will be potentially the most important aspect of this intervention, as this is currently the area in which these groups struggle the most. Because there are so many components of OR turnover time that must occur simultaneously and in tandem, no one individual realizes their ability to achieve change or success.

(2) Goals: it will be important not only to set goals for the community, but also for the community to be involved in setting these goals. The goals must be achievable but also capable of resulting in a meaningful difference.

(3) Outcome expectancies: individuals must be held to expectations regarding outcomes of the group. Giving feedback on outcomes will also be a central component to not only setting the expectations, but then reinforcing them.

3. Identify how one or more of your specific interventions will target one or more of these key factors contributing to the behavior of interest.

The table below reflects the Social Cognitive Theory concepts, definitions, and potential strategies for change for this particular project in the third column:

Concept

Definition

Potential Change Strategy

Reciprocal determination

Dynamic interaction of person, behavior, and environment

Identify multiple areas of potential behavior change. This will be a multi-step process involving:

  • Observation to identify areas of potential change for others
  • Determine multiple behavioral changes that may lead to improvement, which may include environmental changes or influencing personal attitudes. Such as:
    • Campaign for turnover time awareness: posting turnover times publicly
    • Changing OR flow to improve efficiency: have all IVs placed in preop before the prior case is complete
    • Changing the process by which individuals interact with each other: admitting staff/preop nurses automatically get paged at a certain time, such as incision closure

Behavioral capacity

Knowledge and skill to perform a given behavior

Share results of other hospitals interventions/turnover times with hospital staff so that they realize that goals are obtainable

Expectations

Anticipated outcomes of a behavior

This can be done through sharing results of turnover times publicly and also through modeling positive results, such as ORs who do this well or who make meaningful change

Self-efficacy

Confidence in one’s ability to take action and overcome barriers

Same as above, particularly in modeling ORs that have improvement in turnover time numbers, which will hopefully help people understand that change can happen

Observational learning (modeling)

Behavioral acquisition that occurs by watching the actions and outcomes of others’ behavior

Chose a role model such as someone who does this well – Dr. Bozic is an example of someone who has OR turnover times consistently less than 15 minutes. Show people the process by which his OR accomplishes this. Potentially allow others to rotate into or observe this process for a day or two to understand how it works.

Reinforcements

Responses to a person’s behavior that increase or decrease the likelihood of recurrence

This will rely on providing incentives towards behavior change. These should be initiated by stakeholders to determine what reinforcements will continue to promote behavior change.

 

4. Create a framework that draws upon a socio-ecological framework to orient your target behavior within a larger context.  ie, what are some of broader, external forces that influence the individual behavior of interest...see Figure 2 of “Theory at a Glance.”

Ultimately there are many intersecting, interacting, and overlapping external forces that place this problem into a larger context. While everything is grounded in the first priority of patient health, there are also other rules, regulations, and codes of behavior that are important. For example, nurses and physicians are trained to carry out tasks while keeping in mind standards and expected behaviors, the institution sets out rules about how tasks can and cannot be performed, the institution makes requirements based on their own health as an institution, and hospitals are also regulated by outside agencies that impose requirements as well. All of these combine to exert many external forces on all of the individuals that are involved in this process.

Larger Context of OR Turnover Time Change

In reply to Lindsay Hampson

Re: Hampson - Decreasing OR Turnover Time

by Nicole Ling -

Hi Lindsey,

Great work. No responses are likely due to the thorough job you did on this assignment. I like the conceptual framework you outline in #4 - very clear, succinct and visually understandable.  Also - I like how you outline SCT in a clear table format.  From the non-surgical medical provider perspective, 15 minute turnover times for Dr. Bozic seems incredible!  We do joint injections in the ASC and the turnover times for those rooms is longer than the procedure itself.  What do you think are some of the factors that make him so successful in this?  Are there factors that delay turnover times are departmentally dependent? If so, how will you systematically address this in a heterogenous population (surgeons mostly, not ancillary staff that I assume rotate with different services)?  Just some thoughts - I'm sure that are addressed during small group...  Great idea for modeling though - I really like that.

In reply to Lindsay Hampson

Re: Hampson - Decreasing OR Turnover Time

by Ralph Gonzales -

Nice Job Lindsay.

  1. This is a complex area because there are multiple behaviors among single individuals, and multiple individuals on the team.  For this exercise/application of individual behavior change theory, you will want to try to focus on a single behavior among a group (or subgroup) of individuals that you think is most critical (or earliest in the causal chain).
  2. Self-efficacy… I think you are correct when the self-efficacy is linked to the ability to change the OR turnover time. But if you whittle down to a single behavior that will help/contribute to the improved OR turnover time, then this may look different.  For example, if a critical behavior is to have a “team huddle” everyone morning (this may be crazy, but just an example), then creating the environment and facilitators and subsequent feedback may be successful.   The same applies for the other 2 constructs (goals and outcome expectancies)… reframing this around a single behavior will make this more compelling.
  3. This is a great table!  Treating the “team” as the individual, this makes a good case for the elements of your program.  But what you may find is that you might get stuck with certain behaviors and/or certain individuals within the team… and then you revise/adapt and perhaps apply additional theory to the behaviors that are limiting the success of the program. You won’t know what these are until you put it into motion.  For complex behaviors, observational learning is very key to enhancing self-efficacy…
  4. One other way to think about social-ecological theory is how individuals perceive themselves (and frame their behaviors) at the different levels.  As individuals within the work context (perioperative team), they will respond to one set of forces… but these change when they consider themselves within their own professional identities (nurses, doctors, assistants), and again when they consider themselves as individuals in their local and then national communities.  Messaging at each level can really enhance your subjective norms and attitudes for behavior change if they are all in alignment.