3.3 Barriers to Conflict Transformation

A 2014 special issue of Dynamics of Asymmetric Conflict explored a number of barriers to conflict resolution applicable to the healthcare context (26). There are structural, strategic, and psychological barriers to reaching “win-win” partnerships. “Relational barriers” also prevent effective conflict transformation, the foremost of which is incompatible visions for the future. Conflict is further perpetuated by unwillingness to acknowledge the rights of the other party.

In healthcare, common barriers to effective conflict management are (3):

  • Lack of time

  • Excessive workload

  • Imbalances of power, leadership, and authority among team members

  • Avoiding confrontation for fear of causing emotional discomfort

  • Differences in philosophy, values, attitudes, or goals